Welcome to Norman Computers, providing business and technology solutions since 2000!
Why Get A Service Package?
Salaries for qualified IT professionals can often exceed $6000 / month! A service package with Norman Computers provides a whole team of qualified IT professionals, each with their own
specialized area of expertise, for much less.
- Business -
Residential -
Student -
Norman Computers offers a variety of service and support packages designed to streamline your technology support process. Through efficient combination of technology services and resources,
Norman Computers is able to provide better support at a reduced cost. With the average computer repair approaching $150 (or much more at the big chain stores), all it takes is for a couple
computer problems and you�re already saving money. Instead of paying for each job, one flat fee covers it all so you can plan ahead without surprises.
(Norman Computers service packages provide service and support only. Hardware is not included unless specified in the individual package details.)
Basic Residential Package
Basic Residential Package Includes:
- 24 / 7 Emergency Service
- Preventative Maintenance
- Online Remote Access Assistance and Telephone Support
- Question and Answer Access on our Support Forums
- In Store Service (Including virus removal and tune-ups)
- In Store and Online Tutoring
- Basic Data Recovery
- Limited Onsite Service (for emergencies)
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What do I get with a Basic Residential Package Package?
The Basic Residential Package is designed for home and family use. These days, most families have multiple computers, a home network, and lots of time spent on the internet.
With all this going on, problems are bound to occur and most emergencies can be mitigated through proper support and preventative maintenance. Families also need to learn about
the technology they use every day so that they can feel more comfortable about using the internet safely and exploring the world around them.
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Advanced Residential Package
What do I get with an Advanced Residential Service Package?
The Advanced Residential Service Package is designed for working professionals, families with a home office, or families with advanced needs. Active professionals have additional
needs and more urgent timeframes. Professionals travel and need support on the go as well as the ability to be productive from any location.
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Advanced Residential Package Includes:
- 24 / 7 Emergency Service
- Preventative Maintenance
- Online Remote Access Assistance and Telephone Support
- Question and Answer Access on our Support Forums
- In Store Service (Including virus removal and tune-ups)
- In Store and Online Tutoring
- Basic Data Recovery
- Full Onsite Service and Networking Support
- Off-site data backup and file transfer
- Limited web development.
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Residential Remote Support Package
Residential Remote Support Package Includes:
- 24 / 7 Emergency Service
- Preventative Maintenance
- Online Remote Access Assistance and Telephone Support
- Question and Answer Access on our Support Forums
- Rapid Response Mail-in Service
- Online Tutoring
- Basic Data Recovery
- Limited onsite service in some areas (emergency only)
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What do I get with a Residential Remote Support Package?
The Residential Remote Support Package is designed for our customers who live far enough away that bringing their computer into the shop is unrealistic but still want the quality
service that Norman Computers provides. This package combines Norman Computers �online tech support� capability with a rapid response mail-in service if a problem cannot be fixed
remotely. Since our average turn-around time for mail in service is 24 hours, it�s still a lot faster than most local repair shops and big chain stores even when shipping is considered.
Norman Computers is also expanding its network of partners to provide local support in some cases.
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Hardware Packages:
Residential Packages with hardware are available for families who don�t want the hassle of maintaining their own computer. This is essentially a �technology as a service� package where
Norman Computers provides everything. This gives the advantage of your hardware never becoming obsolete and if you use it for business purposes, it is 100% tax deductable as a service plan.
The basic and advanced plans are identical to the ones mentioned above except that Norman Computers will provide all computer and networking equipment. This equipment will be regularly swapped
out and upgraded so you never fall behind the technology curve. These hardware packages are handled on a custom basis so you will need to talk with us for more details.
�Technology as a Service� packages are custom designed for each client. Please call (405) 292-9501 and ask for Mark. He will help you design a package that fits your specific needs and goals.
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Stop By or Call 916 W. Main Street
Norman, OK 73069
(405) 292-9501
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List of Services:
Sales:
New / Used Computers
Custom High End Workstations
Custom Gaming Systems
Windows / Linux Servers
New / Used Parts
Telco and Network Equipment
Repair Services:
Standard Repair Service:
Computer Repair
Data Recovery
Virus / Malware Removal
Onsite Service
Online Tech Support
In Home Networking
Training and Consultation
24 / 7 Emergency Service
Specialized Repair Service:
Laptop Component Repair
Desktop Component Repair
Game Console Repair
Cell Phone Repair
Business Services:
Small Business Services
Business Service Contracts
Business Onsite Service
Business Telco Service
Online Tech Support
24 / 7 Emergency Onsite Service
Network and Telco Engineering
Data Recovery and Forensics
Security and Risk Analysis
Business and Technology Consulting
Engineering and Scientific Consulting
Operations and Technology Intigration
Project Management
Creative Conceptualization
Business Development and Monitization
Mathematical and Data Analysis
Business Technology Training
Data Backup
Internet Services:
Modern Web Design
Network Engineering
Internet Applications
Internet Hosting
Managed IT Services
Internet Security Services
Search Engine Optimization
Programming
Graphic Design
Multimedia
Content Development
Technical Writing
Data Entery
Off Site Data Backup
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